RN Manager of Case Management

Location: New York, NY
Date Posted: 03-30-2018
RN Manager of Case Management - Managed Long Term Care
New York, NY (Manhattan, Battery Park area)
Manager of Case Management Job Summary: 
  • Manages and develops direct reports who include supervisory and/or exempt professional personnel including but not limited to hiring, reviews, improvement plans, terminations, etc.
  • Develops and implements case management workflows and policies & procedures.
  • Partners and collaborates with other departments cross functionally regarding case management and other initiatives.
  • Manages and resolves escalated issues in response to provider, staff and other department requests.
  • Directs work assignments, measures results and initiates personnel actions as required.
  • Develops, implements and manages process improvement initiatives.
  • Establishes objectives, schedules, and manages cost data for Case Management Department.
  • Coordinates activities of unit to meet contractual company deadlines and resolves interpersonal conflicts.
  • Applies a comprehensive knowledge of Case Management to the completion of assignments.
  • Proactively monitors appropriate metrics to drive efficiency across the team. 
Manager of Case Management Background: 
  • Valid, unrestricted state Registered Nurse (R.N.) license and a Bachelor's Degree in Nursing or Health Administration.
  • Master’s degree in healthcare related field preferred.  Certified Case Manager (CCM) preferred.
  •  5 years of recent acute care clinical nursing experience.
  • 3 years’ Case Management experience;
  • 1 years’ experience at a health plan or other managed care organization (HMO/TPA/IPA/etc).
  • Familiarity with Medicaid/Medicare and state managed care practices, programs, and policies.
  • Intermediate computer/MS Office/healthcare IT user, prefer high level efficiency in MS Visio.
  • Experience in training / teaching staffs to meet operational requirements and goals.
  • Strong oral and written communication skills; ability to interact with all levels of internal and external contacts.
Erik Berg
Search Consultant

CareNational Healthcare Services

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