Customer Program Manager

Location: San Diego, CA
Date Posted: 04-11-2018
Customer Program Manager
San Diego, CA
Customer Program Manager Job Summary:  
  • Deliver IT enterprise solutions projects to the County of San Diego across multiple departments and business groups.
  • Support the CoSD Program Management Office with assignment to 1 or many projects from the CoSD Office of Technology. 
Customer Program Manager Background:    
  • Must have active PMP certification
  •  Must demonstrate superior critical thinking skills
  • Degree in Computer Science or comparable field of study
  • Experience leading and managing IT projects or programs
  • Ability to create and review project requirements to allow timely, high-quality delivery
  • Experience preparing proposals and statements of work, developing project estimates, work plans, staffing plans and advise on implementation strategy
  • Experience developing detailed project plans with identifiable critical paths, task dependencies, and major milestones, and manage the agreed project plans and schedules
  • Experience managing projects using Earned Value Management (EVM)
  • Proven track record of delivering on time and on budget
  • Ability to estimate resources needed to achieve implementation success and ongoing support goals
  • Experience providing performance feedback, mentoring and leading project teams
  • Experience managing project resources and budget to plan
  • Demonstrated leadership ability in complex projects involving multiple vendors and in-house resources within all levels of an organization
  • Proven ability to manage delivery across a matrixed organization
  • Excellent client relationship skills, representing the delivery team and ensuring that customer expectations are managed
  • Excellent verbal and written communication skills
  • Proven IT technical background and ability to understand complex IT solutions
  • Ability to work effectively in a time critical
  • Agile or Scrum experience
Division Vice President - I.T.
CareNational Healthcare Services
480.681.0168 (CALL – TEXT – FAX)
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