Autism Member Liaison

Location: Orange, CA
Date Posted: 06-29-2018
Autism Member Liaison – Managed Care
Orange, CA
*** This is a Full-Time, Benefits Available, CONTRACT assignment, expected to last around 5-6 months, or longer! ***
Autism Member Liaison Job Summary:
  • Assist members in securing Autism Spectrum Disorder (ASD) related behavioral health services, including Applied Behavior Analysis (ABA).
  • Provide ongoing care management support for members receiving ABA services. 
  • Coordinate member’s behavioral and social service needs both within and outside the health plan to ensure the coordination of member’s care.
  • Collaborate and communicate with the member, family, conservators, significant other(s), physicians, health networks and other health care providers to support and accomplish goals identified.
  • Act as an advocate to assist in the coordination of the member’s identified psychosocial needs, utilizing community resources and support when appropriate.
  • Develop and maintain a network of current community resources and services where members can be referred to for assistance.
  • Maintain documentation of member cases within the Medical Management System and Facets, as needed.
  • Initiate referrals to both internal and external care management departments, and other government agencies.
Autism Member Liaison Background: 
  • High school diploma or equivalent is required.
  • Bachelor's degree in behavioral health or related field is preferred.
  • 2 years of experience in behavioral health, community services, or other social services setting required.
  • Experience in working with children diagnosed with ASD.
  • Customer/member services experience preferred.
  • HMO, Medi-Cal/Medicaid and health services experience preferred.
  • Driver’s License and vehicle or other approved means of transportation may be required for some assignments.
  • Prefer candidates fully bilingual (read & write) in both English and one of the following languages: Spanish, Vietnamese, Korean, Cantonese, or Mandarin.
480.425.2451 (CALL – TEXT – FAX)
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