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IT Product Owner - CRM

Boston, MA · Information Technology
IT Product Owner - Healthcare CRM
Boston, MA

Job Summary
  • You will be responsible for ensuring the success of all technical deliverables and domains as they are assigned
  • ​Defining and documenting how products should behave at a business, logical and technical level. Understanding the entirety of their assigned projects and portfolio as well as create a clear incremental road-map for the future
  • Additionally, you should understand the broader context of all deliverables on the company IT road-map as well as their relative value and strategic priority towards our corporate end goals
  • Providing thought leadership for the processes, platforms and tools our Business Owners currently use as well as their needs in future
  • Partnering with the Business Owner(s) for any new technical project requests Identify and document current workflows and processes
  • Defining future requirements based on requested enhancements
  • Understanding and expand on Minimum Viable Product to ensure the solution addresses the problem statement in a scalable way
  • Verifying technical solutions meet and exceed MVP
  • Documenting product capabilities and scope in accordance with IT Deliverables include but not limited to:
  • Assisting with Project Intake and Prioritization process Business processes
  • Being the go-to person for all data, technical and logical Workflows Architectural requirements, context and impact Technical functional requirements
  • Having a firm grasp of security, compliance and regulatory requirements (e.g. HIPAA, ICD9/10, etc.)
  • Creating, tracking and communicating IT project deliverables and milestones including;
  • Working with the broader IT project team to identify resources and practical timeline
  • Negotiating and prioritize project release schedule in coordination with IT leaders and Business Owners
  • Populating Project Go-Live plan with tasks based on template and input from Business and IT project team Overall technical status
IT Product Owner Background:
  • Requires Bachelor’s Degree, Master’s degree a plus
  • Must have 2+ years of Healthcare ETL and analysis experience (claims processing, clinical delivery, member and provider management, etc.)
  • Experience using Atlassian platform tools (JIRA, Confluence, etc.)
  • Data warehouse experience using EDW and MDM in a SQL based environment
  • Understanding of ETL, API and EDI (e.g. ANSI 834, 837, 278, etc) standards for healthcare claims
  • Must be fluent in .NET, Python, or R
  • Prior experience with data visualization tools (Tableau, Power BI, ELK, Qlikview, etc. )
Erik Berg
Executive Search Consultant/Account Manager

443.470.8240 (CALL – TEXT – FAX)
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