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Healthcare Application Analyst

San Diego, CA · Healthcare
Healthcare Application Analyst - Tier 3 Support
San Diego, CA

Job Summary
  • Provides support to end-users for all business and clinical applications with clear and professional communication
  • Creates and edits electronic health record (EHR) templates and documents
  • Collaborates in project planning meetings with project stakeholders and works with the EPMO team as required.
  • Ensures system functionality (E-faxes, electronic prescriptions) and connectivity, working with other IT team members and vendors as necessary
  • Reviews changes and upcoming developments in software applications and improves processes and workflows
  • Contributes to the analysis of reporting requirements
  • Creates documentation for supported systems
  • Designs, tests, and modifies semi-complex systems, modules and/or approaches based on stakeholder requirements
  • Performs basic queries to validate data for reports generated by the system and/or the Data Analytics team
  • Manages application requests using the internal ticketing system, updates statuses and documents resolutions as required by internal processes and policies
  • Prepares test data, creates test scripts, and works with project team and end-users to perform testing of upgrades, changes, and new implementations
  • Maintains current EHR knowledge and other clinical and business systems
  • Provides feedback to the team regarding software application improvements and/or innovations
Job Requirements:
  • Bachelor’s degree in Mathematics, Business, Computer Science or related field strongly preferred
  • 5+ years' experience in application support
  • 2+ years experience with EHR/EMR including clinical workflow and clinical terminology
  • Experience with HL7
  • Candidates requiring sponsorship and C2C candidates will not be considered at this time
  • This position is on-site in the San Diego area and will return to the office as soon as COVID-19 restrictions allow. Candidates must be within commuting distance or provide for their own relocation expenses.
Erik Berg
Executive Search Consultant/Account Manager

443.470.8240 (CALL – TEXT – FAX)
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