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Nurse Triage (RN)

Newark, DE · Healthcare
Triage RN - Virtual Care Center
Wilmington, DE
 
*** Full-Time, Benefits Available, CONTRACT position, expected to last around 4 months, or longer! ***
*** Must be licensed as an RN in Delaware!  ***

Triage RN Job Summary: 
  • Performs telephone triage to assess caller's needs.
  • Provides relevant health information to assist callers in making healthcare decisions.
  • Establishes and maintains supportive relationships with callers and their families.
  • Performs professional assessment of caller's needs with accurate, concise documentation.
  • Conducts thorough symptom assessment of caller's situation using established criteria and protocol.
  • Utilizes established software, written materials, on-line resources and nursing background to provide callers with appropriate medical information.
  • Provides caller with appropriate community resources as necessary.
  • Refers more complex issues as needed for consultation. 
 
Triage RN Background:  
  • Requires valid, unrestricted state Registered Nurses (R.N.) license.
  • Bachelor of Science in Nursing (BSN), or related field, is preferred.
  • Certification in Case Management (CCM) is a plus.
  • Roughly 2-3 years acute care clinical nursing experience, ER, ICU or other high-acuity settings preferred
  • Prefer around 1-3 years’ experience in a Managed Care Organization (Health Plan/HMO/MSO/TPA/IPA/etc).
  • Telephonic Triage Nursing experience, or any clinical call center experience preferred.
  • Around 1-3 years’ experience with case management or care coordination or discharge planning; inpatient settings preferred.
  • Experience working with Federal and State assistance programs (Medicare/Medicaid/etc) is a plus
  • Computer literacy (MS Office) and typing skills are necessary.
  • Strong oral and written communication skills.
 

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JESSICA SUMMERS
SEARCH CONSULTANT
CareNational
jessica@carenational.com
480.429.4005 (CALL – TEXT – FAX)
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