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Care Management Coordinator

New York, NY · Administrative
Care Management Coordinator - Health Plan
New York, NY
*** This is a Full-Time, Benefits Available, CONTRACT opportunity, expected to last 6 months, or longer! ***
** Can start remotely due to COVID-19 **

Care Management Coordinator Job Summary: 
  • Coordinates follow-up care plan needs for members by scheduling needed appointments or enrolling member in related programs.
  • Assesses member compliance with medical treatment plans via telephone or through on-site visits.
  • Identifies barriers to compliance with plans and coordinates resolution to ensure that members receive appropriate level of care in a timely manner.
  • Researches data to identify opportunities to impact quality goals and makes appropriate process change recommendations.
  • Makes recommendations to adjust or modify treatment plan and determines need for additional services, in conjunction with case management and provider.
  • Coordinates identification of and referral to local, state or federally funded programs.
  • Coaches members on ways to reduce health risks.
  • Prepares reports to document case and compliance updates; establishes and maintains relationships with agencies identified in appropriate contract.
Care Management Coordinator Background:  
  • Requires an education level of at least a high school diploma or GED.
  • BS/BA or additional college education in related field preferred.
  • Certified Nursing Assistant (CNA)  or Registered Certified Medical Assistant (MA) preferred.
  • 3-5 years care coordination experience with around 2 years experience in a home health or provider setting.
  • Requires prior front office, scheduling, case management and multi-tasking experience.
  • Proficiency in case management tools and Microsoft Office (i.e.- Excel, Word and Outlook) are necessary.
  • Must test at a minimum of 35 - 40 wpm typing with a high level of accuracy.
  • Basic computer literacy (MS Office) and typing skills are necessary.
  • Bilingual in English and Spanish is a plus.

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